FREQUENTLY ASKED QUESTIONS

How do I contact you guys?

You can fill out this form here and a representative will reach out as soon as possible or send us an email at support@coppedgoods.com.

How much does shipping cost? Does it come with tracking?

U.S. Domestic: $10 for orders under 5 pounds. $15 for orders above 5 pounds. All shipping options with the exception of local pick-up has a tracking number.

I live in the area, can I pick up my order to save on shipping costs?

If you live in the 92844 zip code area, you can select the “Local Pick-Up ONLY” shipping option.

Do you ship internationally?

At this time, we do not offer international shipping. Check back for future updates on our international shipping progress.

Do you ship to P.O. boxes?

Yes, we do ship to U.S. P.O. boxes.

How long will it take for my order to arrive?

Please allow 2-4 business days for orders to process and ship and an additional 6-8 business days for delivery unless the item is on pre-order. Orders placed over the weekend will not be processed until the following business day. Pre-order items will take 1-2 weeks to be shipped out as those items are made to order.

Do you restock any of your inventory?

On final sale items, we do not restock our inventory due to the fact that we only have one of that item in stock. Please check back frequently to see if the item you want is in stock.

Where can I get information on returns and exchanges?

For more information on returns and exchanges, please visit this page: https://www.coppedgoods.com/return-and-exchanges/